Forthcoming Book
Becoming the Person People Want to Do Business With
Earn Respect, Build Trust, Create Relationships
Practical business principles drawn from more than forty years of working with customers, negotiating complex deals, and building relationships around the world.
The manuscript is complete and undergoing editing. Stories connect each principle to real situations, helping readers apply the lessons in their own business relationships.
Copies for You and Your Organization
The book is not yet available for purchase. You can inquire now about signed copies, corporate quantities, or books for a future event. Availability, pricing, and delivery details will be confirmed before any order.
Coming Soon
Paperback and eBook
Purchase details and retailer links will be added when the book is available.
Planned
Signed Copies
Interested in a copy signed by Chris? Ask about availability or a personalized dedication.
Ask About Signed CopiesPlanned
Bulk and Corporate Orders
Bring the principles to your team, leadership group, or clients. Discuss quantities, signing preferences, and your preferred delivery date.
Discuss a Corporate OrderPlanned
Books for Your Event
Planning a speaking engagement with Chris? Ask about books for attendees, pre-signed copies, or an on-site signing as part of your event.
Discuss Books for an EventInside the Book
Part I — Foundations
- Know Your Product
- Know Your Customer
- Understand Your Competitors
- Know Your Stuff
Part II — Character
- Treat People Well
- Never Lie
Part III — Mastery
- Understand the Why of Your Terms
- Really Understand the Issue
Part III — Mastery (continued)
- Understand How Your Company Works
- Use Your Team
Part IV — Relationships
- Nobody Leaves the Negotiating Table Feeling Bad
- Always Mix Business with Pleasure
- Business Is a Marathon, Not a Sprint
- Reputation Is Everything
Part V — Trust
- The Contract Is the Floor, Not the Ceiling
Part I — Foundations
- Know Your Product
- Know Your Customer
- Understand Your Competitors
- Know Your Stuff
Part II — Character
- Treat People Well
- Never Lie
Part III — Mastery
- Understand the Why of Your Terms
- Really Understand the Issue
- Understand How Your Company Works
- Use Your Team
Part IV — Relationships
- Nobody Leaves the Negotiating Table Feeling Bad
- Always Mix Business with Pleasure
- Business Is a Marathon, Not a Sprint
- Reputation Is Everything
Part V — Trust
- The Contract Is the Floor, Not the Ceiling